Most items are made to order, please consider this when you make your purchase. If for any reason you are unhappy with your purchase you may exchange your item for store credit. Shipping must be paid by customer. Since many items are made to order, some items are not eligible for return- such as rings any smaller than 5 or larger than 7. 

Please email me at for questions or concerns regarding your return.

It is required that you insure all shipments and package the piece securely. J. Hannah Jewelry is not responsible for return merchandise lost or damaged in transit.